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Q:
Do you ship outside of the United States?
A: Yes we do. If you give us your actual shipping address we
will get you a quotation of the shipping and handling. Each country
has different requirements. Please investigate the specific requirements
for your country.
Q: How are most orders shipped in the United States?
A: Most orders within the United States are shipped via UPS
Ground or USPS depending on the package size and weight.
Q: If I have an order shipped overseas, how will it ship?
A: We have the ability to ship by USPS Global Express Mail This
seems to be the fastest and most reasonable. We will also ship United
Parcel Service (UPS), and Federal Express.
Q: How much will my order cost to be shipped overseas?
A: We try to advise you on the best carrier for the best price.
A lot depends on how fast you need the items. We can quote approximate
shipping rates on orders for various shippers and for different
service levels. Please request a shipping quote by e-mail or fax
before placing your order.
Q: How do I return something?
A: We accept returns on items that have been purchased from
us within the past 60 days. To return an item, just call us and
let us know you are returning an item. You must include a copy of
the original invoice and items must be in original packaging and
in an unused condition. Please specify on the return form whether
you are returning the item for an exchange or a refund. If it is
for a refund, please include the credit card type and number you
want it credited to.
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